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Terms & Conditons

Terms & Conditions

Cloverdale Topsoil Ltd.

Last updated: April 22, 2026

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1. General

These Terms & Conditions govern all purchases, deliveries, and services provided by Cloverdale Topsoil Ltd. (“we”, “us”, “our”). By placing an order, requesting a quote, or using our services, you agree to the terms outlined below.

2. Products & Availability

All materials including topsoil, sand, gravel, mulch, and related products are subject to availability. We reserve the right to substitute materials of equal or greater quality where necessary.

Product descriptions are provided for general guidance. Variations in color, texture, and composition may occur due to the natural nature of materials.

3. Pricing

All prices are subject to change without notice.

  • Prices listed are typically per cubic yard unless otherwise stated

  • Delivery fees are calculated based on location and order size

  • Bulk pricing may apply to larger orders and is provided upon request

Final pricing will be confirmed at the time of order or quote approval.

4. Orders & Payment

Payment must be made in full prior to delivery unless otherwise agreed in writing.

We accept:

  • Credit card payments

  • E-transfers

  • Other approved payment methods

By submitting payment, you authorize Cloverdale Topsoil Ltd. to process the transaction for the agreed amount.

5. Bulk Orders & Custom Quotes

Orders exceeding certain quantities (e.g., 10+ yards) may require custom pricing and scheduling.

Bulk orders:

  • Are subject to availability of larger trucks

  • May require additional coordination

  • Must be confirmed by our team prior to delivery

6. Delivery Terms

Delivery is provided to the address entered at checkout or confirmed during ordering.

By placing an order, you agree that:

  • The delivery location is accessible and safe for our trucks

  • You have provided accurate delivery instructions

  • You accept responsibility for any surface damage (e.g., driveways, curbs, landscaping) caused during delivery

Our drivers will make reasonable efforts to place materials as requested, but final placement is at driver discretion based on safety conditions.

7. Missed Deliveries & Access Issues

If delivery cannot be completed due to:

  • Restricted access

  • Unsafe conditions

  • Incorrect address or instructions

Additional fees may apply for redelivery.

8. Cancellations & Changes

Orders may be cancelled or modified under the following conditions:

  • More than 24 hours before delivery: Full refund or adjustment

  • Within 24 hours of delivery: Subject to a cancellation or rescheduling fee

  • After dispatch: Orders cannot be cancelled and are non-refundable

We reserve the right to cancel or modify orders due to operational, safety, or availability reasons.

9. Refunds

Due to the nature of bulk materials:

  • All sales are final once delivered

  • No refunds will be issued after material has been dumped

  • Refunds (if applicable) are issued at our sole discretion

10. Limitation of Liability

Cloverdale Topsoil Ltd. is not responsible for:

  • Damage to driveways, surfaces, or property during delivery

  • Improper use of materials after delivery

  • Delays caused by weather, traffic, or unforeseen circumstances

Our liability is limited to the value of the materials purchased.

11. Customer Responsibility

Customers are responsible for:

  • Confirming correct material selection

  • Providing accurate delivery details

  • Ensuring safe and legal placement of materials

12. Intellectual Property

All website content, branding, and materials are the property of Cloverdale Topsoil Ltd. and may not be used without permission.

13. Governing Law

These Terms & Conditions are governed by the laws of the Province of British Columbia, Canada.

14. Contact Information

Cloverdale Topsoil Ltd.
Phone: 604-888-7645
Location: Surrey, BC

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